What Hosts Can Learn From Hotel Industry Best Practices

Hotels earn more per nights Stay than Hosts

  • Hotels list premium rooms for a lower price than Hosts

  • But recoup their costs by unbundling amenities, facility/equipment use, and hospitality service charges

  • For example, nightly parking or valet services; late checkout; or premium food items are all extra costs for Guests

Hosts bundle amenities and services into the Listing Fee and Cleaning Fee

  • Which are not valued or compared by Guests when comparing Listing Prices with Hotels

  • Create a perverse incentive for Guests who normally pay for them to expect the Hosts to provide for free


Hosts remove the premium amenities

  • To recoup costs while keeping a listing that is price competitive:

      • Hosts Refrain from offering premium/lux items that might greatly enhance Guest enjoyment of a Stay or location for a price

      • Offer no ability/mechanism to offer ancillary services like equipment rental, hospitality services, and premium amenities

Meanwhile, Guests are not impressed

  • When guests who normally enjoy premium experiences don't have opportunities to purchase them, they feel like the offered experience was 'meh'

      • while the base room price was too high for what it offered!

BnbAmenity Offers a Solution for Hosts to Unbundle Like Hotels to Drive Hosting Income

  • Premium Amenities

  • Vacation Equipment Rental

  • Hospitality Services

Premium Amenities let Hosts charge for non-standard amenities, like wine or firewood

  • Win-win convenience offers greatly enhance busy Guest Stay Satisfaction

  • Costs turned to Revenue

  • Listing Price flexibility to drive occupancy

Vacation Equipment Rental greatly increase Stay enjoyment for Guests

  • Location appropriate recreation equipment and activity gear

  • Provides strong added Hosting Income opportunity for Hosts

Hospitality Service Offers allow Hosts to be compensated for changes to the terms of Guest Stay

  • Hosts can recoup costs and inconvenience of Early Check-in/Late Check-out

  • Hosts can be compensated for added services like Luggage Storage and Off-street Parking

  • Host can offer Additional Night(s) Stay avoiding high platform fees and offer trusted guests to Rebook a Stay in the future

  • Improve Guest Experience

  • Enhance Host Income